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Privacy Policy

Avrio Analytics, LLC ("Avrio" or "we" or “us”) produces virtual/augmented reality software to provide proven training services to first responders and emergency personnel. Protecting your private information is our priority. This policy outlines the types of information we may collect from you or that you may provide when you visit our website (the "Website") and/or use any of our virtual/augmented reality, or tablet or computer software products (the "Software"). This policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information.


This policy applies to information we collect:

  • On the Website and via the Software.

  • In email, text, and other electronic messages between you and Avrio.


It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Avrio or any third party; or

  • Any third party, including through any application or content (including advertising) that may linked within or be accessible from or through the Website or Software.


Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website and/or Software. By accessing or using the Website and/or Software, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Website and/or Software after we make changes is deemed to be acceptance of those changes, so please check this policy periodically for updates.

Collection of your Personal Information

We collect several types of information from and about users of our Website and/or Software, including information:

  • By which you may be personally identified, such as name, postal address, email address, and telephone number ("personal information");

  • Physiological data such as heart rate, galvanic skin response, pupil dilation, breathing and oxygen levels and data on your physical movements while you use the Software;

  • That is about you but individually does not identify you; and

  • About your internet connection, the equipment you use to access our Website or the Software, and usage details.

We collect this information:

  • Directly from you when you provide it to us.

  • Automatically as you use the Software on a compatible virtual/augmented reality device or navigate through the Website. Information collected automatically may include physiological data and data on your physical movements, as well as usage details, IP addresses, and information collected through tracking technologies.

Information You Provide to Us

The information we collect on or through our Website and/or Software may include:

  • Information collected when filling out forms on the Website and/or Software, including when registering for an account and using our "Contact Us" feature, or entering data on the Software. We may also ask you for information if you report a problem with the Website or our Software.

  • Records and copies of your correspondences (including email addresses), if you contact us.

  • Details of transactions you carry out through our Website and/or Software.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website and/or Software, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to the Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.

  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

  • Physiological data and data on your physical movements collected through your use of the Software on a compatible device.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and/or Software and their contents to you.

  • To provide you with information, products, or services that you request from us.

  • To fulfill any other purpose for which you provide it.

  • To provide you with notices about your account.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • To notify you about changes to our Website, Software or any products or services we offer or provide though them.

  • To answer governmental requests or as required by applicable law, court orders, and government regulations.

  • To improve and maintain our Website and/or Software.

  • For any other purpose with your consent.


Sharing Information with Third Parties

Avrio does not sell, rent or lease its customer information to third parties. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide as described in this privacy policy:

  • To our affiliates.

  • To contractors, service providers, and other third parties we use to support our business.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Avrio’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information about our Website and/or Software users is among the assets transferred.

  • To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information.

  • To fulfill the purpose for which you provide it.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To enforce or apply agreements between you and Avrio, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Avrio, our customers, or others.

Choices About How We Use and Disclose Your Information

We endeavor to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or not function properly.


Security of your Personal Information

Avrio has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or via our Software. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website for Software.

Accessing and Correcting Your Information

You may send us an email at to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Children Under the Age of 18

Our Website and Software is not intended for individuals under 18 years of age. No one under age 18 may provide any personal information to or on the Website or access the Software. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or Software. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at

General Data Protection Regulation

If you are a resident of the European Union ("EU"), we will process your personal information in compliance with the EU General Data Protection Regulation ("GDPR").  For information submitted through the Website or Software, we are the data controller, as defined under GDPR.  In accordance with GDPR, you, as a data subject, will be accorded with any applicable rights, which may include the following:

  • right of confirmation;

  • right of access;

  • right to recertification;

  • right to erasure;

  • right of restriction of processing;

  • right to data portability;

  • right to object;

  • right to withdraw data protection consent; and

  • right to lodge a complaint with a supervisory authority.


If you wish to exercise any of the rights set out above, please send a written request to us at We may need to request specific information from you to confirm your identity and ensure your right to access your personal information (or to exercise any other right listed above). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.


E-mail Communications

From time to time, Avrio may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. We may receive a notification when you open an email from us or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Avrio, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

Changes to this Policy

Avrio reserves the right to change this policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in our records, by placing a prominent notice on our Website or Software, and/or by updating any privacy information. Your continued use of the Website and/or Software after such modifications will constitute your: (a) acknowledgment of the modified privacy policy; and (b) agreement to abide and be bound by that policy.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

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